Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience, ensure security, and comply with Canadian privacy legislation. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. Last updated: January 28, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our online casino platform. These files contain information that helps us recognize your browser, maintain your gaming session, and provide personalized experiences. We use cookies for essential functions including account authentication, game state preservation, fraud prevention, and compliance with Canadian gaming regulations.
Our platform employs various types of cookies and similar technologies such as web beacons, pixel tags, and local storage to ensure optimal functionality. These technologies are crucial for maintaining secure gaming sessions, processing transactions, and providing real-time game data. We also use cookies to analyze player behaviour patterns, which helps us improve our gaming offerings and detect suspicious activities as required under Canadian anti-money laundering regulations.
2. Types of Cookies We Use
We categorize our cookies into several distinct types based on their functionality and purpose:
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality, account security, and regulatory compliance | Session or up to 1 year | Authentication tokens, security verification, payment processing |
| Performance Cookies | Monitor site performance, game loading times, and technical optimization | Up to 2 years | Page load analytics, error tracking, server response monitoring |
| Functional Cookies | Remember your preferences, language settings, and gaming customizations | Up to 1 year | Language preferences, game settings, display options |
| Analytics Cookies | Understand player behaviour, popular games, and platform usage patterns | Up to 2 years | Google Analytics, game popularity tracking, user journey analysis |
| Marketing Cookies | Deliver relevant promotional content and measure advertising effectiveness | Up to 1 year | Promotional targeting, campaign tracking, personalized offers |
3. Third-Party Cookies and Partners
We work with trusted third-party service providers who may place cookies on your device to support our operations. These partners include payment processors, game developers, security providers, and marketing platforms. All third-party cookies are subject to their respective privacy policies and our contractual obligations to protect your data.
Key third-party categories include financial institutions for payment processing, software providers for game delivery, cybersecurity firms for fraud detection, and advertising networks for promotional campaigns. We ensure all partners comply with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial gaming regulations.
4. Managing Your Cookie Preferences
You have comprehensive control over cookie usage on our platform through multiple methods:
- Browser Settings: Configure cookie acceptance, blocking, and deletion directly through your browser preferences
- Platform Controls: Access your account settings to modify cookie preferences for non-essential functions
- Opt-Out Tools: Use industry-standard opt-out mechanisms for advertising and analytics cookies
- Mobile Settings: Adjust tracking preferences through your mobile device’s privacy settings
Please note that disabling essential cookies may impact platform functionality, including your ability to access your account, play games, or process transactions. We recommend maintaining essential cookies while customizing preferences for analytics and marketing functions based on your comfort level.
5. Browser-Specific Cookie Management
Each major browser provides different methods for managing cookies. Here are instructions for popular browsers used by Canadian players:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and site data to configure preferences
- Firefox: Access Options > Privacy & Security > Cookies and Site Data for detailed controls
- Safari: Use Preferences > Privacy > Manage Website Data to control cookie storage
- Edge: Go to Settings > Site permissions > Cookies and site data for comprehensive options
- Mobile browsers: Access privacy settings through your browser’s menu system for cookie management
Clearing cookies will log you out of your gaming account and may reset your preferences. We recommend reviewing your browser’s help documentation for detailed instructions specific to your version and operating system.
6. Your Rights and Contact Information
Under Canadian privacy legislation, you have specific rights regarding cookie usage and personal data collection. You can request information about cookies placed on your device, object to certain types of tracking, and withdraw consent for non-essential cookies at any time.
If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance with cookie management, please contact our privacy team through your account dashboard or customer support channels. We respond to all privacy inquiries within the timeframes required by Canadian law.
We regularly review and update this Cookie Policy to reflect changes in technology, regulations, and our platform features. Significant changes will be communicated through email notifications and platform announcements. Your continued use of our services after policy updates constitutes acceptance of the revised terms.